Terms & conditions.

1. Agreement to Terms

By accessing and using the website at optimisedcare.com, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These terms are entered into by and between you and Optimised Care Limited, a company registered in England and Wales, with its registered address at The Bromsgrove Hospital, Stoney Lane, Bromsgrove, B60 1LY.

If you have any questions about these terms, please contact us at enquiries@optimisedcare.com.

2. Intellectual Property

Unless otherwise indicated, the website and all its content, features, and functionality — including but not limited to text, graphics, logos, images, and software — are owned by Optimised Care Limited and are protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the website and its content for your personal, non-commercial use only.

No part of this website may be reproduced, distributed, modified, or used for any commercial purpose without the prior written permission of Optimised Care Limited.

3. User Representations

By using the website, you represent and warrant that:

• You have the legal capacity and agree to comply with these Terms & Conditions.
• You are not a minor in the jurisdiction in which you reside.
• You will not access the website through automated or non-human means, whether through a bot, script, or otherwise.
• You will not use the website for any illegal or unauthorised purpose.
• Your use of the website will comply with all applicable laws and regulations.

4. Prohibited Activities

You may not access or use the website for any purpose other than that for which we make it available. The following activities are expressly prohibited:

• Systematic retrieval of data or content from the website to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission.
• Circumventing, disabling, or otherwise interfering with security-related features of the website.
• Engaging in any harassing, intimidating, or threatening conduct towards other users or our staff.
• Using any automated system, including spiders, robots, scrapers, or offline readers, to access the website.
• Uploading or transmitting viruses, Trojan horses, malware, or any other material that interferes with the operation of the website.
• Attempting to reverse engineer, decompile, or disassemble any software or technology used on the website.

5. Service Management

We reserve the right, but not the obligation, to: monitor the website for violations of these Terms & Conditions; take appropriate legal action against anyone who violates these terms; refuse, restrict access to, or limit the availability of the website or any portion thereof; remove from the website or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and otherwise manage the website in a manner designed to protect our rights and property and to facilitate the proper functioning of the website.

6. Modifications

We reserve the right to change, modify, or remove the contents of the website at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the services without notice at any time.

We will not be liable to you or any third party for any modification, suspension, or discontinuance of the website or any services offered through it.

7. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

The courts of England and Wales shall have exclusive jurisdiction over any disputes arising out of or in connection with these terms, your use of the website, or any transactions conducted through the website.

8. Disclaimer

The website and all content, services, and features are provided on an "as is" and "as available" basis. Optimised Care Limited makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, or materials included therein.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Optimised Care Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the website or services.

In no event shall our total liability to you for all claims relating to the website or services exceed the total amount paid by you to Optimised Care Limited during the twelve-month period preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Optimised Care Limited, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt arising from: your use of and access to the website; your violation of any term of these Terms & Conditions; your violation of any third-party right, including without limitation any intellectual property or privacy right; or any claim that your use of the website caused damage to a third party.

11. Contact

If you have any questions about these Terms & Conditions, please contact us: