Patient Resources
A simple, transparent booking process from your first enquiry through to treatment day. No hidden fees, no complicated paperwork — just clear steps to getting the care you need.
Step by Step
Get in touch by completing our online enquiry form or calling us directly on 0121 822 0122. Our patient coordinators are available to answer any questions and help you understand your options.
We offer a free initial consultation so you can meet your specialist, discuss your condition, and explore the most suitable treatment options — all with no obligation.
Once you've decided to proceed, your consultant will provide a clear, fixed-price quote for your treatment. No hidden fees, no surprises — just a transparent breakdown of costs.
Our team will work with you to schedule your procedure at a date and time that suits you. We'll send you all the information you need to prepare for your visit.
Payment is due 30 days before your procedure date. We accept bank transfers, credit cards, and debit cards. Finance options are also available if you prefer to spread the cost.
Payment Options
We accept all major credit cards, debit cards, and bank transfers. Your fixed-price quote means you know exactly what you'll pay — no hidden charges or unexpected bills.
Spread the cost of your treatment with flexible finance plans available through our consumer finance providers. Speak to our patient coordinators for more details and eligibility.
We work with a range of private medical insurance providers. If you have health insurance, contact our team and we can help guide you through the claims process.
Your first consultation is completely free. Get in touch today to start your journey with Optimised Care.
Or email us at enquiries@optimisedcare.com